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Very fun video camcorder that will make you a star on Youtube, Metacafe, or Live Leak. This is THE coolest little camera, bar none. It is about the size of a 110 camera, very easy to use, and the orange and white gives eye-relief from all the traditional black or blue electronics.
I would have paid to have the camera repaired knowing that it is my fault it was not used prior to becoming out of warranty but that is not an option. There are too many other products on the market and companies that do not support their product are off my list. I will no longer recommend this product to any of my colleagues or friends simply by the poor customer support.
The first time I attempted to connect my Flip Video to my PC, it did not work. Bottom line answer.too bad, out of warranty, nothing can be done for you. I ordered my product in may 2008 but was not able to actually use it until Nov 2008 for various reasons.
I'm sure the video is a wonderful tool but the fact that the company will not get one to me that actually works taints my opinion about the company. Buyer Beware. I tried other PCs as well to ensure it was not a computer issue.
With nothing working from the camera I contacted customer support.
Simple functions and easy to use as soon as you take it out of the box. Forget the days of getting the V.C. out of the bag. I bought the black Flip Video for my husbands birthday, which he loved. If you are looking for that great gift, with out spending a fortune, This is it I knew this was going to be a great gift, so I bought my self the pink one and it is great. It is easy to use and fits in your pocket or back. I taped the husbands birthday party and it was nice to have the freedom of just pulling it out of my pocket when I thought it would be nice to video.
It works easy, just like it says. Since all our immediate family came, but they could not all be in the delivery room, we were able within minutes of the delivery to share the video with them. The only other comment is that my laptop USB plugs are not at the same height as the USB plug on the flip, so I end up propping up my laptop about 1/3 of an inch so that they line up better. I bought the flip a few days prior to birth of my first child. We used in while my wife was in labor and it worked out great.
No hassle customer service. I originally had a problem with my flip video and sent it in to be fixed. I don't expect to make movies like DeMille or Spielberg, I just want to record family and fun and this fits the bill. In summary, good customer service, the price is right, easily downloads and shares, and the sound and picture quality is much better than I had expected. My grandkids are always asking me to videotape them now and make a movie-they think they are stars. I absolutely love my Flip Ultra Camcorder.
I hate lugging anything big around and this fits in my purse perfectly. They said they couldn't fix it so they sent me back a new one. I highly recommend it. I also have to tell you that customer service is great. All around this was a great purchase for me. I am one of those people who just wants something handy for those special moments that just jump up and demand video.
I've taken my recorder to the river (highly recommend the aquapac), to Disneyland, weddings, sledding in the snow with the grandkids and videotaping just how darn cute they are.
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